商品敘述：

When Frederick Herzberg researched the sources of employee motivation during the 1950s and 1960s, he discovered a dichotomy that stills intrigues (and baffles) managers: The things that make people satisfied and motivated on the job are different in kind from the things that make them dissatisfied. Ask workers what makes them unhappy at work, and you''ll hear about an annoying boss, a low salary, an uncomfortable work space, or stupid rules. Managed badly, environmental factors make people miserable, and they can certainly be demotivating. But even if managed brilliantly, they don''t motivate anybody to work much harder or smarter. People are motivated, instead, by interesting work, challenge, and increasing responsibility. These intrinsic factors answer people''s deep-seated need for growth and achievement. Herzberg''s work influenced a generation of scholars and managers-but his conclusions don''t seem to have fully penetrated the American workplace, if the extraordinary attention still paid to compensation and incentive packages is any indication.

涵蓋領域：

Psychology;Developing employees;Motivating people;Managing yourself

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